2015 -- S 0199 SUBSTITUTE A

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LC000874/SUB A

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     STATE OF RHODE ISLAND

IN GENERAL ASSEMBLY

JANUARY SESSION, A.D. 2015

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A N   A C T

RELATING TO PUBLIC UTILITIES AND CARRIERS

     

     Introduced By: Senators Miller, Sosnowski, Metts, Pichardo, and Goodwin

     Date Introduced: February 11, 2015

     Referred To: Senate Commerce

     It is enacted by the General Assembly as follows:

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     SECTION 1. Section 39-2-1 of the General Laws in Chapter 39-2 entitled "Duties of

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Utilities and Carriers" is hereby amended to read as follows:

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     39-2-1. Reasonable and adequate services -- Reasonable and just charges. -- (a)

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Every public utility is required to furnish safe, reasonable, and adequate services and facilities.

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The rate, toll, or charge, or any joint rate made, exacted, demanded, or collected by any public

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utility for the conveyance or transportation of any persons or property, including sewage, between

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points within the state, or for any heat, light, water, or power produced, transmitted, distributed,

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delivered, or furnished, or for any telephone or telegraph message conveyed or for any service

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rendered or to be rendered in connection therewith, shall be reasonable and just, and every unjust

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or unreasonable charge for the service is prohibited and declared unlawful, and no public utility

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providing heat, light, water, or power produced, transmitted, distributed, delivered, or furnished

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shall terminate the service or deprive any home or building, or whatsoever, of service if the

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reason therefor is nonpayment of the service without first notifying the user of the service, or the

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owner or owners of the building as recorded with the utility of the impending service termination

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by written notice at least ten (10) days prior to the effective date of the proposed termination of

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service.

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      (1) Effective immediately, following the issuance of a decision by the commission under

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39-1-27.2(d), the utility shall collect a LIHEAP Enhancement Chargefunds from all utility

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customers, for the funding of the LIHEAP Enhancement Fund.

 

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      (b) Any existing rules and regulations dealing with the termination of utility service and

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establishing reasonable methods of debt collection promulgated by the commission pursuant to

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this chapter and the provisions of § 39-1.1-3, including but not limited to, any rules and

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regulations dealing with deposit and deferred payment arrangements, winter moratorium and

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medical emergency protections, and customer dispute resolution procedures, shall be applicable

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to any public utility which distributes electricity.

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      (c) The commission shall promulgate such further rules and regulations as are necessary

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to protect consumers following the introduction of competition in the electric industry and which

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are consistent with this chapter and the provisions of § 39-1.1-3. In promulgating such rules and

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regulations, the commission shall confer with the Retail Electric Licensing Commission and shall

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give reasonable consideration to any and all recommendations of the Retail Electric Licensing

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Commission.

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      (d)(1) On or before May 1, 2007, the commission shall administer such rules and

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regulations as may be necessary to implement the purpose of subdivision (1) of this section and to

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provide for restoration of electric and/or gas service to very low income households as defined by

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§ 42-141-2. On or before August 15, 2011, the commission shall administer such rules and

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regulations, as may be necessary, to implement the purpose of subdivision (2) of this section and

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to provide for the restoration of electric and/or gas service to LIHEAP-eligible households,

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defined as those with a combined gross income equal to or less than sixty percent (60%) of the

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state median household income as calculated by the U.S. Bureau of Census and as adjusted for

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family or group size by the U.S. Department of Health and Human Services regulation 45 CFR

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Sec. 96.85 or its successor regulation.

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      (1) Effective July 1, 2007 until October 14, 2011, notwithstanding the provisions of part

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V sections 4(E)(1)(B) and (C) of the public utilities commission rules and regulations governing

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the termination of residential electric, gas, and water utility service, a very low income customer

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who is terminated from gas and/or electric service or is recognized pursuant to a rule or decision

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by the division as being scheduled for actual shut-off of service on a date specified, shall be

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eligible one time to have electric and/or gas utility service restored providing the following

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conditions are met:

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      (i) The customer pays twenty-five percent (25%) of the customer's unpaid balance;

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      (ii) The customer agrees to pay one thirty-sixth (1/36) of one half (1/2) of the customer's

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remaining balance per month for thirty-six (36) months;

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      (iii) The customer agrees to remain current with payments for current usage. For

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purposes of this subsection remaining current with payments shall mean that the customer: (a)

 

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misses no more than a total of three (3) payments in the thirty-six (36) month period covered by

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the agreement; (b) misses more than two (2) payments in any one calendar year, provided that

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such missed payments in a calendar year are not consecutive and that payments for the year are

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up-to-date by October 31st; and (c) that the amount due under that agreement is paid in full by the

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conclusion of the period of the agreement;

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      (iv) The customer has shown, to the satisfaction of the division, that the customer is

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reasonably capable of meeting the payment schedule provided for by the provisions of

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subdivision 39-2-1(d)(1)(i) and (ii) in this section. The restoration of service provided for by this

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subsection shall be a one-time right; failure to comply with the payment provisions set forth in

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this subsection shall be grounds for the customer to be dropped from the repayment program

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established by this subsection, and the balance due on the unpaid balance shall be due in full and

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shall be payable in accordance with the rules of the commission governing the termination of

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residential electric, gas, and water utility service. A customer who completes the schedule of

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payments pursuant to this subsection, shall have the balance of any arrearage forgiven, and the

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customer's obligation to the gas and/or electric company for such balance shall be deemed to be

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fully satisfied. The amount of the arrearage so forgiven shall be treated as bad debt for purposes

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of cost recovery by the gas or the electric company.

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      (2) Effective October 15, 2011 October 1, 2015, notwithstanding the provisions of part V

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sections 4(E)(1)(B) and (C) of the public utilities commission rules and regulations governing the

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termination of residential electric, gas, and water utility service, a LIHEAP-eligible customer, as

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defined above in this section, who has been terminated from gas and/or electric service or is

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recognized, pursuant to a rule or decision by the division, as being scheduled for actual shut-off

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of service on a specific date, shall not be deprived electric and/or gas utility service provided the

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following conditions are met:

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      (i) The customer makes an initial payment of ten percent (10%) of the customer's unpaid

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balance; and

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      (ii) The customer agrees to pay an amount equal to one-thirty sixth (1/36) of forty

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percent (40%) of the customer's unpaid balance, per month for thirty-six (36) months; and

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      (iii) The customer agrees to remain current with payments for current usage. For

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purposes of this subsection, remaining current with payments, shall mean that the customer: (A)

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Misses no more than a total of three (3) payments in the thirty-six (36) month period covered by

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the agreement; (B) Misses more than two (2) payments in any one calendar year, provided that

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such missed payments in a calendar year are not consecutive and that payments for the year are

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up-to date by October 31st; and (C) That the amount due under that agreement is paid in full, by

 

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the conclusion of the period of the agreement; and

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     (iv) The customer has shown, to the satisfaction of the division, that the customer is

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reasonably capable of meeting the payment schedule, provided for by the provisions of

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subdivision 39-2-1(d)(1)(i) and (ii) in this section. The restoration of service, provided for by this

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subsection, shall be a one-time right; failure to comply with the payment provisions set forth in

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this subsection shall be grounds for the customer to be removed from the repayment program

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established by this subsection and the balance due on the unpaid balance, shall be due and

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payable in full, in accordance with the rules of the commission governing the termination of

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residential electric, gas, and water utility service. A customer, who completes the schedule of

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payments, pursuant to this subsection, shall have the balance of any arrearage forgiven, and the

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customer's obligation to the gas and/or electric company for such unpaid balance shall be deemed

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to be fully satisfied. The amount of the arrearage, so forgiven, shall be treated as bad debt for

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purposes of cost recovery by the gas or the electric company.

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     (i) The customer has an account balance of at least three hundred dollars ($300) that is

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more than sixty (60) days past due;

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     (ii) The customer is eligible for the federal low-income home energy assistance program

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and the account is enrolled in the utility low-income rate if offered;

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     (iii) If utility service has been terminated the customer shall make an initial payment of

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twenty-five percent (25%) of the unpaid balance, unless the commission has enacted emergency

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regulations in which case the customer shall pay the down payment required by the emergency

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regulations;

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     (iv) The customer agrees to participate in energy efficient programs;

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     (v) The customer applies for other available energy assistance programs, including fuel

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assistance and weatherization;

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     (vi) The customer agrees to make at least twelve (12) monthly payments in an amount

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determined by the utility and based on the customer's average monthly usage of the previous year,

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and the customer's actual or anticipated fuel assistance, if known. The electric and/or gas utility

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company shall review the payment plan every three (3) months and may adjust said plan based on

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the following: the amount of or change in fuel assistance; the customer moves, actual usage

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differs from estimated usage; and/or significant changes in the company’s energy costs or rates

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from the time of anticipated enrollment.

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     (vii) With each payment, a portion of the customer's outstanding account balance shall be

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forgiven in an amount equal to the total past-due balance divided by the number of months in the

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customer agreement;

 

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     (viii) Up to one thousand five hundred dollars ($1,500) shall be forgiven in a twelve (12)

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month period. If the outstanding account balance is greater than one thousand five hundred

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dollars ($1,500), the length of the agreement may, at the request of the customer, be extended for

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more than twelve (12) months to accommodate the total outstanding balance, provided that the

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customer is current with payments at the conclusion of the previous twelve (12) month period;

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     (ix) The customer agrees to remain current with payments. For purposes of this

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subsection, remaining current shall mean that the customer: (A) Misses no more than two (2)

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payments in a twelve (12) month period covered by the agreement; and (B) That the amount due

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under the agreement is paid in full, by the conclusion of the twelve (12) month period of the

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agreement; and

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     (x) Failure to comply with the payment provisions set forth in this subsection shall be

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grounds for the customer to be removed from the repayment program established by this

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subsection and the balance due on the unpaid balance, shall be due and payable in full, in

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accordance with the rules of the commission governing the termination of residential electric, gas,

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and water utility service, provided, that any arrearage already forgiven under subsection (d)(2)(ii)

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of this section shall remain forgiven and be written off by the utility. The amount of the arrearage,

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so forgiven, shall be recovered by the electric and/or gas company through an annual reconciling

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factor approved by the commission.

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     (xi) The commission may promulgate rules and regulations to implement this section that

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ensures efficient administration of the program in a non-discriminatory manner consistent with

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the goal of providing assistance to customers who are willing and able to meet their obligations to

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the utility under this program.

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     (xii) Each public utility that provides gas or electric service to residential ratepayers shall

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file tariffs implementing the requirements of this section on a date to be determined by the

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commission which shall allow for the program to be in place by October 1, 2015.

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     (xiii) After two (2) years from the date of completion of the plan or removal from the

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plan for failure to remain current with payments and upon recommendation from a community

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action partnership agency, a customer shall be eligible to enroll in a subsequent arrearage

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forgiveness plan.

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      (3)(2) A customer terminated from service under the provisions of subdivision 39-2-

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1(d)(1) or subdivision 39-2-1(d)(2) shall be eligible for restoration of service in accordance with

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the applicable provisions of part V section 4(E)(1)(C), or its successor provision, of the public

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utilities commission rules and regulations governing the termination of residential electric, gas,

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and water service.

 

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     (e) The commission shall complete a comprehensive review of all utility and energy

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related programs and policies impacting protected classes and low-income ratepayers. In

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conducting its review, the commission shall consult with the division, the attorney general, the

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utility, the department of human services, the ratepayers advisory board established by § 39-1-

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37.1, community based organizations, and community action agencies, each of whom shall

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cooperate with meetings scheduled by the commission and any requests for information received

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by the commission by providing responses within twenty-one (21) days from issuance. The

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commission shall submit a report of its findings and recommendations to the governor and the

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general assembly no later than November 1, 2016. No later than November 15, 2016, and

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annually thereafter, the commission shall submit to the governor, the senate president and the

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speaker of the house a report on the effectiveness of the customer arrearage program which shall

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include a cost benefit analysis and recommendations to improve effectiveness of the arrearage

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program.

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     SECTION 3. This act shall take effect upon passage.

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EXPLANATION

BY THE LEGISLATIVE COUNCIL

OF

A N   A C T

RELATING TO PUBLIC UTILITIES AND CARRIERS

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     This act would allow the department of human services to use low-income home energy

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assistance funds throughout the calendar year, establishes an arrearage program and requires the

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PUC to conduct a review of programs impacting low-income ratepayers.

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     This act would take effect upon passage.

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