2019 -- S 0583 | |
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LC001707 | |
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STATE OF RHODE ISLAND | |
IN GENERAL ASSEMBLY | |
JANUARY SESSION, A.D. 2019 | |
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A N A C T | |
RELATING TO PUBLIC UTILITIES AND CARRIERS -- NON-EMERGENCY MEDICAL | |
TRANSPORTATION | |
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Introduced By: Senators Euer, DiPalma, Goodwin, Lawson, and Valverde | |
Date Introduced: March 14, 2019 | |
Referred To: Senate Health & Human Services | |
It is enacted by the General Assembly as follows: | |
1 | SECTION 1. Title 39 of the General Laws entitled "PUBLIC UTILITIES AND |
2 | CARRIERS" is hereby amended by adding thereto the following chapter: |
3 | CHAPTER 13.2 |
4 | PUBLIC UTILITIES AND CARRIERS |
5 | 39-13.2-1. Short title. |
6 | This chapter shall be known and may be cited as the "Passenger Bill of Rights." |
7 | 39-13.2-2. Bill of rights. |
8 | (a) Recipients shall have access to transportation for non-emergency medical |
9 | appointment services. |
10 | (b) Transportation includes: public transit, taxi or limited public vehicle, ride share |
11 | program, public motor vehicle, multi-passenger van, wheel-chair van, and ambulance. |
12 | (c) Qualified transportation services shall be required that: |
13 | (1) The operator shall have a recent and distinct photograph of himself or herself at least |
14 | two and one-half inches (2 1/2") wide and four inches (4") high together with his or her full name |
15 | and address; |
16 | (2) The operator will provide this identification to the recipient or facility employee upon |
17 | arrival to pick up the recipient; |
18 | (3) Contracted operators shall have his or her PUC identification visible during operation |
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1 | of his or her vehicle; |
2 | (4) Contracted operators shall be required to display an EOHHS transportation broker |
3 | placard or sign on the vehicle at all times when being utilized for the transportation of recipients; |
4 | (5) The operator shall be required to display that the passenger pick-up standard is that |
5 | the operator will be arriving no earlier than fifteen (15) minutes before the scheduled time nor |
6 | later than fifteen (15) minutes after the scheduled pick-up time; and |
7 | (6) The operator shall be required to display that the drop-off standard will be on time but |
8 | no more than thirty (30) minutes early. |
9 | (d) Vehicle operators shall provide transportation recipients the contact information of |
10 | the transportation services broker including: |
11 | (1) The telephone number for complaints or commendations regarding service; |
12 | (2) Local business address; |
13 | (3) Email address; and |
14 | (4) Website address. |
15 | SECTION 2. This act shall take effect upon passage. |
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EXPLANATION | |
BY THE LEGISLATIVE COUNCIL | |
OF | |
A N A C T | |
RELATING TO PUBLIC UTILITIES AND CARRIERS -- NON-EMERGENCY MEDICAL | |
TRANSPORTATION | |
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1 | This act would list information needed by recipients of transportation of non-emergency |
2 | medical appointment services. |
3 | This act would take effect upon passage. |
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