Chapter 347

2009 -- H 5655

Enacted 11/13/09

 

A N A C T

RELATING TO BUSINESSES AND PROFESSIONS - HEARING AID DEALERS AND FITTERS

          

     Introduced By: Representatives Naughton, Handy, Walsh, and Jacquard

     Date Introduced: February 25, 2009

 

It is enacted by the General Assembly as follows:

 

     SECTION 1. Section 5-49-3 of the General Laws in Chapter 5-49 entitled "Hearing Aid

Dealers and Fitters" is hereby amended to read as follows:

 

     5-49-3. Receipt required to be furnished to a person supplied with hearing aid. -- (a)

Any person who practices the fitting and sale of hearing aids shall deliver to each person supplied

with a hearing aid a receipt, which shall contain the licensee's signature and show his or her

business address and the number of his or her certificate, together with specifications as to the

make and model of the hearing aid furnished, and the full terms of sale clearly stated. If a hearing

aid which is not new is sold, the receipt and the container shall be clearly marked as "used" or

"reconditioned" whichever is applicable, with terms of guarantee, if any.

      (b) The receipt shall bear in no smaller type than the largest used in the body copy

portion the following: "The purchaser has been advised at the outset of his or her relationship

with the hearing aid dealer that any examination(s) or representation(s) made by a licensed

hearing aid dealer and fitter in connection with the fitting and selling of this hearing aid(s) is not

an examination, diagnosis, or prescription by a person licensed to practice medicine in this state

and therefore must not be regarded as medical opinion or advice."

      (c) The receipt, covering agreements consummated at any place other than at an address

of the seller, shall contain the following statement: "You may cancel this agreement if it has been

consummated by a party at any place other than at a business address of the seller by a written

notice directed to a business address of the seller by registered mail, telegram, or delivery, not

later than midnight of the third business day following the signing of the agreement."

     (d) The receipt shall contain language that verifies that the client has been informed about

the benefits of audio switch technology, including increased access to telephones and assistive

listening systems required under the “American with Disabilities Act of 1990”, and section 504 of

the Rehabilitation Act of 1973. The client shall be informed that an audio switch is also referred

to as a telecoil, t-coil or t-switch.

     (e) The receipt shall contain language that informs the client about the Rhode Island

adaptive telephone equipment loan program committee established by chapter 39-23 that provides

assistive communications devices to residents of this state who have hearing loss and about the

Rhode Island commission on the deaf and hard of hearing established by chapter 23-1.8 that

provides resources related to hearing loss.

      (d) (f) Any person engaging in the fitting and sale of hearing aids will, when dealing

with a child ten (10) years of age or under, ascertain whether the child has been examined by an

otolaryngologist, or primary care physician and an audiologist for his or her recommendation

within ninety (90) days prior to the fitting. If that is not the case, a recommendation to do so must

be made, and this examination must be conducted before the sale of any hearing aid.

      (e) (g) Prior to delivery of services or products to the prospective purchaser, a licensee

shall provide discussion of amplification or aural rehabilitation options appropriate to the hearing

loss and communication needs presented by the patient.

      (f) (h) A licensee delivers information, either written or oral, appropriate to the patient's

needs and options under discussion, including, but not limited to, types of circuitry, telecoils, or

programmability, and if applicable, estimated unit prices for the following service, hearing aid(s),

accessories, service contracts, hearing aid (loss and damage) insurance, health care coverage,

warranty, financing, and related goods and services.

      (g) (i) At the time of delivery of selected amplification, the dispenser shall deliver a

written delivery receipt containing the following:

      (1) Business name, full address, and department of health license number of the

dispenser;

      (2) Name, full address of patient and purchaser;

      (3) The instrument identification including manufacturer, model, serial number;

      (4) Identification of used or reconditioned units;

      (5) The total price and applicable warranty time periods of instrumentation and

accessories such as earmolds, batteries, cords, etc.;

      (6) Any additional insurance that has been placed on the instrument;

      (7) All services included by the dispenser program as part of the complete amplification

package, i.e. follow-up visits, or reprogramming visits in the event the instrument is

programmable;

      (8) A notice conspicuously in type that is at least four points larger than the surrounding

text: "A hearing aid will not restore normal hearing. The purchaser has a thirty (30) day trial

period during which time the purchaser may return the instrument, in the original condition less

normal wear, with no further financial obligation. This product is protected by chapter 45 of title

6 entitled "Enforcement of Assistive Technology Warranties', which shall be made available by

the dispenser, upon request". The purchaser has access to the dispenser during the trial period, in

order to receive appropriate follow-up monitoring, i.e. modification, adjustment, reprogramming,

or shell refit, in order to optimize comfort and instrument benefit. The trial period may be

extended beyond thirty (30) days if agreed to, in writing, by the dispenser and the consumer.

      (9) All professional and service fees shall be clearly stated in the contract. Refund shall

be made to the customer within ten (10) days of return;

      (10) Signature of dispenser and name in print;

      (11) Signature of patient;

      (12) Date of purchase; and

      (13) Department of health license number.

     (14) Language that verifies that the client has been informed of subsections 5-49-3 (d)

and (e).

     SECTION 2. This act shall take effect upon passage.

     

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LC01863

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