Chapter 253
2018 -- S 2540 SUBSTITUTE A AS AMENDED
Enacted 07/02/2018

A N   A C T
RELATING TO INSURANCE - INSURANCE COVERAGE FOR MENTAL ILLNESS AND SUBSTANCE ABUSE

Introduced By: Senators Seveney, Coyne, Miller, DiPalma, and Calkin
Date Introduced: March 01, 2018

It is enacted by the General Assembly as follows:
     SECTION 1. Section 27-38.2-1 of the General Laws in Chapter 27-38.2 entitled
"Insurance Coverage for Mental Illness and Substance Abuse" is hereby amended to read as
follows:
     27-38.2-1. Coverage for treatment of mental health and substance use disorders.
[Effective April 1, 2018.].
     (a) A group health plan and an individual or group health insurance plan shall provide
coverage for the treatment of mental-health and substance-use disorders under the same terms and
conditions as that coverage is provided for other illnesses and diseases.
     (b) Coverage for the treatment of mental-health and substance-use disorders shall not
impose any annual or lifetime dollar limitation.
     (c) Financial requirements and quantitative treatment limitations on coverage for the
treatment of mental-health and substance-use disorders shall be no more restrictive than the
predominant financial requirements applied to substantially all coverage for medical conditions in
each treatment classification.
     (d) Coverage shall not impose non-quantitative treatment limitations for the treatment of
mental health and substance-use disorders unless the processes, strategies, evidentiary standards,
or other factors used in applying the non-quantitative treatment limitation, as written and in
operation, are comparable to, and are applied no more stringently than, the processes, strategies,
evidentiary standards, or other factors used in applying the limitation with respect to
medical/surgical benefits in the classification.
     (e) The following classifications shall be used to apply the coverage requirements of this
chapter: (1) Inpatient, in-network; (2) Inpatient, out-of-network; (3) Outpatient, in-network; (4)
Outpatient, out-of-network; (5) Emergency care; and (6) Prescription drugs.
     (f) Medication-assisted treatment or medication-assisted maintenance services of
substance-use disorders, opioid overdoses, and chronic addiction, including methadone,
buprenorphine, naltrexone, or other clinically appropriate medications, is included within the
appropriate classification based on the site of the service.
     (g) Payors shall rely upon the criteria of the American Society of Addiction Medicine
when developing coverage for levels of care for substance-use disorder treatment.
     (h) Patients with substance-use disorders shall have access to evidence-based, non-opioid
treatment for pain, therefore coverage shall apply to medically necessary chiropractic care and
osteopathic manipulative treatment performed by an individual licensed under § 5-37-2.
     (i) Parity of cost-sharing requirements. Regardless of the professional license of the
provider of care, if that care is consistent with the provider's scope of practice and the health
plan's credentialing and contracting provisions, cost-sharing for behavioral health counseling
visits and medication maintenance visits shall be consistent with the cost-sharing applied to
primary care office visits.
     SECTION 2. Section 42-14.5-3 of the General Laws in Chapter 42-14.5 entitled "The
Rhode Island Health Care Reform Act of 2004 - Health Insurance Oversight" is hereby amended
to read as follows:
     42-14.5-3. Powers and duties [Contingent effective date; see effective dates under
this section. Powers and duties [Contingent effective date; see effective dates under this
section.]
     The health insurance commissioner shall have the following powers and duties:
     (a) To conduct quarterly public meetings throughout the state, separate and distinct from
rate hearings pursuant to § 42-62-13, regarding the rates, services, and operations of insurers
licensed to provide health insurance in the state; the effects of such rates, services, and operations
on consumers, medical care providers, patients, and the market environment in which such the
insurers operate; and efforts to bring new health insurers into the Rhode Island market. Notice of
not less than ten (10) days of said the hearing(s) shall go to the general assembly, the governor,
the Rhode Island Medical Society, the Hospital Association of Rhode Island, the director of
health, the attorney general, and the chambers of commerce. Public notice shall be posted on the
department's web site website and given in the newspaper of general circulation, and to any entity
in writing requesting notice.
     (b) To make recommendations to the governor and the house of representatives and
senate finance committees regarding health-care insurance and the regulations, rates, services,
administrative expenses, reserve requirements, and operations of insurers providing health
insurance in the state, and to prepare or comment on, upon the request of the governor or
chairpersons of the house or senate finance committees, draft legislation to improve the regulation
of health insurance. In making such the recommendations, the commissioner shall recognize that
it is the intent of the legislature that the maximum disclosure be provided regarding the
reasonableness of individual administrative expenditures as well as total administrative costs. The
commissioner shall make recommendations on the levels of reserves, including consideration of:
targeted reserve levels; trends in the increase or decrease of reserve levels; and insurer plans for
distributing excess reserves.
     (c) To establish a consumer/business/labor/medical advisory council to obtain
information and present concerns of consumers, business, and medical providers affected by
health-insurance decisions. The council shall develop proposals to allow the market for small
business health insurance to be affordable and fairer. The council shall be involved in the
planning and conduct of the quarterly public meetings in accordance with subsection (a). The
advisory council shall develop measures to inform small businesses of an insurance complaint
process to ensure that small businesses that experience rate increases in a given year may request
and receive a formal review by the department. The advisory council shall assess views of the
health-provider community relative to insurance rates of reimbursement, billing, and
reimbursement procedures, and the insurers' role in promoting efficient and high-quality health
care. The advisory council shall issue an annual report of findings and recommendations to the
governor and the general assembly and present its findings at hearings before the house and
senate finance committees. The advisory council is to be diverse in interests and shall include
representatives of community consumer organizations; small businesses, other than those
involved in the sale of insurance products; and hospital, medical, and other health-provider
organizations. Such representatives shall be nominated by their respective organizations. The
advisory council shall be co-chaired by the health insurance commissioner and a community
consumer organization or small business member to be elected by the full advisory council.
     (d) To establish and provide guidance and assistance to a subcommittee ("the
professional-provider-health-plan work group") of the advisory council created pursuant to
subsection (c), composed of health-care providers and Rhode Island licensed health plans. This
subcommittee shall include in its annual report and presentation before the house and senate
finance committees the following information:
     (1) A method whereby health plans shall disclose to contracted providers the fee
schedules used to provide payment to those providers for services rendered to covered patients;
     (2) A standardized provider application and credentials-verification process, for the
purpose of verifying professional qualifications of participating health-care providers;
     (3) The uniform health plan claim form utilized by participating providers;
     (4) Methods for health maintenance organizations, as defined by § 27-41-2, and nonprofit
hospital or medical-service corporations, as defined by chapters 19 and 20 of title 27, to make
facility-specific data and other medical service-specific data available in reasonably consistent
formats to patients regarding quality and costs. This information would help consumers make
informed choices regarding the facilities and/or clinicians or physician practices at which to seek
care. Among the items considered would be the unique health services and other public goods
provided by facilities and/or clinicians or physician practices in establishing the most appropriate
cost comparisons;
     (5) All activities related to contractual disclosure to participating providers of the
mechanisms for resolving health plan/provider disputes;
     (6) The uniform process being utilized for confirming, in real time, patient insurance
enrollment status, benefits coverage, including co-pays and deductibles;
     (7) Information related to temporary credentialing of providers seeking to participate in
the plan's network and the impact of said the activity on health-plan accreditation;
     (8) The feasibility of regular contract renegotiations between plans and the providers in
their networks; and
     (9) Efforts conducted related to reviewing impact of silent PPOs on physician practices.
     (e) To enforce the provisions of Title 27 and Title 42 as set forth in § 42-14-5(d).
     (f) To provide analysis of the Rhode Island affordable health plan reinsurance fund. The
fund shall be used to effectuate the provisions of §§ 27-18.5-9 and 27-50-17.
     (g) To analyze the impact of changing the rating guidelines and/or merging the individual
health-insurance market, as defined in chapter 18.5 of title 27, and the small-employer-health-
insurance market, as defined in chapter 50 of title 27, in accordance with the following:
     (1) The analysis shall forecast the likely rate increases required to effect the changes
recommended pursuant to the preceding subsection (g) in the direct-pay market and small-
employer-health-insurance market over the next five (5) years, based on the current rating
structure and current products.
     (2) The analysis shall include examining the impact of merging the individual and small-
employer markets on premiums charged to individuals and small-employer groups.
     (3) The analysis shall include examining the impact on rates in each of the individual and
small-employer-health-insurance markets and the number of insureds in the context of possible
changes to the rating guidelines used for small-employer groups, including: community rating
principles; expanding small-employer rate bonds beyond the current range; increasing the
employer group size in the small-group market; and/or adding rating factors for broker and/or
tobacco use.
     (4) The analysis shall include examining the adequacy of current statutory and regulatory
oversight of the rating process and factors employed by the participants in the proposed, new
merged market.
     (5) The analysis shall include assessment of possible reinsurance mechanisms and/or
federal high-risk pool structures and funding to support the health-insurance market in Rhode
Island by reducing the risk of adverse selection and the incremental insurance premiums charged
for this risk, and/or by making health insurance affordable for a selected at-risk population.
     (6) The health insurance commissioner shall work with an insurance market merger task
force to assist with the analysis. The task force shall be chaired by the health insurance
commissioner and shall include, but not be limited to, representatives of the general assembly, the
business community, small-employer carriers as defined in § 27-50-3, carriers offering coverage
in the individual market in Rhode Island, health-insurance brokers, and members of the general
public.
     (7) For the purposes of conducting this analysis, the commissioner may contract with an
outside organization with expertise in fiscal analysis of the private-insurance market. In
conducting its study, the organization shall, to the extent possible, obtain and use actual health-
plan data. Said data shall be subject to state and federal laws and regulations governing
confidentiality of health care and proprietary information.
     (8) The task force shall meet as necessary and include its findings in the annual report,
and the commissioner shall include the information in the annual presentation before the house
and senate finance committees.
     (h) To establish and convene a workgroup representing health-care providers and health
insurers for the purpose of coordinating the development of processes, guidelines, and standards
to streamline health-care administration that are to be adopted by payors and providers of health-
care services operating in the state. This workgroup shall include representatives with expertise
who would contribute to the streamlining of health-care administration and who are selected from
hospitals, physician practices, community behavioral-health organizations, each health insurer,
and other affected entities. The workgroup shall also include at least one designee each from the
Rhode Island Medical Society, Rhode Island Council of Community Mental Health
Organizations, the Rhode Island Health Center Association, and the Hospital Association of
Rhode Island. The workgroup shall consider and make recommendations for:
     (1) Establishing a consistent standard for electronic eligibility and coverage verification.
Such standard shall:
     (i) Include standards for eligibility inquiry and response and, wherever possible, be
consistent with the standards adopted by nationally recognized organizations, such as the Centers
for Medicare and Medicaid Services;
     (ii) Enable providers and payors to exchange eligibility requests and responses on a
system-to-system basis or using a payor-supported web browser;
     (iii) Provide reasonably detailed information on a consumer's eligibility for health-care
coverage; scope of benefits; limitations and exclusions provided under that coverage; cost-sharing
requirements for specific services at the specific time of the inquiry; current deductible amounts;
accumulated or limited benefits; out-of-pocket maximums; any maximum policy amounts; and
other information required for the provider to collect the patient's portion of the bill;
     (iv) Reflect the necessary limitations imposed on payors by the originator of the
eligibility and benefits information;
     (v) Recommend a standard or common process to protect all providers from the costs of
services to patients who are ineligible for insurance coverage in circumstances where a payor
provides eligibility verification based on best information available to the payor at the date of the
request of eligibility.
     (2) Developing implementation guidelines and promoting adoption of such the guidelines
for:
     (i) The use of the National Correct Coding Initiative code-edit policy by payors and
providers in the state;
     (ii) Publishing any variations from codes and mutually exclusive codes by payors in a
manner that makes for simple retrieval and implementation by providers;
     (iii) Use of Health Insurance Portability and Accountability Act standard group codes,
reason codes, and remark codes by payors in electronic remittances sent to providers;
     (iv) The processing of corrections to claims by providers and payors.
     (v) A standard payor-denial review process for providers when they request a
reconsideration of a denial of a claim that results from differences in clinical edits where no
single, common-standards body or process exists and multiple conflicting sources are in use by
payors and providers.
     (vi) Nothing in this section, nor in the guidelines developed, shall inhibit an individual
payor's ability to employ, and not disclose to providers, temporary code edits for the purpose of
detecting and deterring fraudulent billing activities. The guidelines shall require that each payor
disclose to the provider its adjudication decision on a claim that was denied or adjusted based on
the application of such edits and that the provider have access to the payor's review and appeal
process to challenge the payor's adjudication decision.
     (vii) Nothing in this subsection shall be construed to modify the rights or obligations of
payors or providers with respect to procedures relating to the investigation, reporting, appeal, or
prosecution under applicable law of potentially fraudulent billing activities.
     (3) Developing and promoting widespread adoption by payors and providers of
guidelines to:
     (i) Ensure payors do not automatically deny claims for services when extenuating
circumstances make it impossible for the provider to obtain a preauthorization before services are
performed or notify a payor within an appropriate standardized timeline of a patient's admission;
     (ii) Require payors to use common and consistent processes and time frames when
responding to provider requests for medical management approvals. Whenever possible, such
time frames shall be consistent with those established by leading national organizations and be
based upon the acuity of the patient's need for care or treatment. For the purposes of this section,
medical management includes prior authorization of services, preauthorization of services,
precertification of services, post-service review, medical-necessity review, and benefits advisory;
     (iii) Develop, maintain, and promote widespread adoption of a single, common website
where providers can obtain payors' preauthorization, benefits advisory, and preadmission
requirements;
     (iv) Establish guidelines for payors to develop and maintain a website that providers can
use to request a preauthorization, including a prospective clinical necessity review; receive an
authorization number; and transmit an admission notification.
     (4) To provide a report to the house and senate, on or before January 1, 2017, with
recommendations for establishing guidelines and regulations for systems that give patients
electronic access to their claims information, particularly to information regarding their
obligations to pay for received medical services, pursuant to 45 C.F.R. 164.524.
     (i) To issue an anti-cancer medication report. Not later than June 30, 2014 and annually
thereafter, the office of the health insurance commissioner (OHIC) shall provide the senate
committee on health and human services, and the house committee on corporations, with: (1)
Information on the availability in the commercial market of coverage for anti-cancer medication
options; (2) For the state employee's health benefit plan, the costs of various cancer-treatment
options; (3) The changes in drug prices over the prior thirty-six (36) months; and (4) Member
utilization and cost-sharing expense.
     (j) To monitor the adequacy of each health plan's compliance with the provisions of the
federal Mental Health Parity Act, including a review of related claims processing and
reimbursement procedures. Findings, recommendations, and assessments shall be made available
to the public.
     (k) To monitor the transition from fee-for-service and toward global and other alternative
payment methodologies for the payment for health-care services. Alternative payment
methodologies should be assessed for their likelihood to promote access to affordable health
insurance, health outcomes, and performance.
     (l) To report annually, no later than July 1, 2014, then biannually thereafter, on hospital
payment variation, including findings and recommendations, subject to available resources.
     (m) Notwithstanding any provision of the general or public laws or regulation to the
contrary, provide a report with findings and recommendations to the president of the senate and
the speaker of the house, on or before April 1, 2014, including, but not limited to, the following
information:
     (1) The impact of the current, mandated health-care benefits as defined in §§ 27-18-48.1,
27-18-60, 27-18-62, 27-18-64, similar provisions in chapters 19, 20 and 41, of title 27, and §§ 27-
18-3(c), 27-38.2-1 et seq., or others as determined by the commissioner, on the cost of health
insurance for fully insured employers, subject to available resources;
     (2) Current provider and insurer mandates that are unnecessary and/or duplicative due to
the existing standards of care and/or delivery of services in the health-care system;
     (3) A state-by-state comparison of health-insurance mandates and the extent to which
Rhode Island mandates exceed other states benefits; and
     (4) Recommendations for amendments to existing mandated benefits based on the
findings in (m)(1), (m)(2), and (m)(3) above.
     (n) On or before July 1, 2014, the office of the health insurance commissioner, in
collaboration with the director of health and lieutenant governor's office, shall submit a report to
the general assembly and the governor to inform the design of accountable care organizations
(ACOs) in Rhode Island as unique structures for comprehensive health-care delivery and value-
based payment arrangements, that shall include, but not be limited to:
     (1) Utilization review;
     (2) Contracting; and
     (3) Licensing and regulation.
     (o) On or before February 3, 2015, the office of the health insurance commissioner shall
submit a report to the general assembly and the governor that describes, analyzes, and proposes
recommendations to improve compliance of insurers with the provisions of § 27-18-76 with
regard to patients with mental-health and substance-use disorders.
     (p) To work to ensure the health insurance coverage of behavioral health care under the
same terms and conditions as other health care, and to integrate behavioral health parity
requirements into the OHIC office of the health insurance commissioner insurance oversight
and health care transformation efforts.
     (q) To work with other state agencies to seek delivery system improvements that enhance
access to a continuum of mental-health and substance-use disorder treatment in the state; and
integrate that treatment with primary and other medical care to the fullest extent possible.
     (r) To direct insurers toward policies and practices that address the behavioral health
needs of the public and greater integration of physical and behavioral health care delivery.
     (s) The office of the health insurance commissioner shall conduct an analysis of the
impact of the provisions of § 27-38.2-1(i) on health insurance premiums and access in Rhode
Island and submit a report of its findings to the general assembly on or before June 1, 2023.
     SECTION 3. This act shall take effect upon passage, and Section 1 shall take effect for
all policies issued, revised, delivered, or renewed on or after January 1, 2019.
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LC004935/SUB A
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