Public Utilities and Carriers

CHAPTER 39-14.2
Transportation Network Company Services

SECTION 39-14.2-13

§ 39-14.2-13. Rights of TNC riders.

(a) Within a reasonable period of time following the completion of a TNC service trip, a TNC shall transmit an electronic receipt to the rider that lists:

(1) The origin and destination of the trip;

(2) The total time and distance of the trip; and

(3) An itemization of the total fare paid, including any additional surcharges.

(b) A TNC shall be prohibited from disclosing a TNC rider's personally identifiable information to a third party, unless:

(1) Disclosure is pursuant to the publicly disclosed terms of the TNC's privacy policy or another consent mechanism to which the rider consents;

(2) Disclosure is required by a legal obligation; or

(3) Disclosure is required to protect or defend the terms of use of the service or to investigate violations of those terms. In addition to the foregoing, a TNC shall be permitted to share a rider's name and/or telephone number with the TNC operator providing prearranged rides or TNC services to such passenger in order to facilitate correct identification of the rider by the TNC operator or to facilitate communication between those two (2) parties.

(c) A TNC rider shall be afforded all of the anti-discrimination protections provided in § 39-14.2-21.

History of Section.
(P.L. 2016, ch. 346, § 1; P.L. 2016, ch. 367, § 1.)